It was just a great fit for a stopover in Matteson with best value for money ratio. The bathroom appeared to be updated and was in pretty good shape. Check the room for issues before settling in.

friendly staff creates warm atmosphere in a tired hotel needing upgrades

Friendly staff, lots of restaurants nearby.

The nearby Hollywood Casino Amphitheater was an excellent spot for family entertainment. The lobby was bright and welcoming, making our stay more enjoyable with five kids in tow.

In my wife's opinion, the pool could have been open and well-maintained for families to enjoy.

Great location with friendly staff

I really enjoyed the convenient location and the friendly staff who made me feel welcome. However, the cleanliness of my room could use some attention, as I did notice some issues during my stay.

Plus, the indoor pool was a great place to unwind after a long day. The only downside was the slightly outdated furnishings, but it didn't stop us from having a wonderful stay! 😊

The location was convenient for nearby events, making it easy for our group to gather and enjoy the retreat. The lobby area was spacious and welcoming, which definitely added to our overall experience. However, I did notice that one of the elevators was out of service, and the dining options could use some improvement as it felt a bit uncoordinated during peak hours.

The location was convenient for nearby events. The staff were friendly and cute. The lobby area was spacious and well-lit. I appreciated the comfortable room. The dining options were varied.

The exterior of the hotel is inviting, and the lobby is spacious with friendly staff that made check-in efficient. However, the room had a musty odor that was hard to ignore, despite the overall cleanliness and a comfortable bed. While the bathroom was a positive point, the slow elevator made moving about a bit cumbersome. Unfortunately, dining experiences left much to be desired, with poor quality breakfast offerings that did not meet expectations.

A Fun-filled Family Getaway with Great Dining!

We loved our family stay! The vibrant atmosphere and energetic staff at Bar Louie made our nights enjoyable. Enjoying a delicious meal while the kids played nearby was a highlight. A little more attention to room cleanliness would elevate the experience. Don't miss the amazing breakfast!

The lobby area is spacious and inviting. Our room had a lot of maintenance issues, including a faulty shower. Bar Louie serves decent food but has inconsistent service. Parking lot not well lit.

I thoroughly enjoyed the beautiful and spacious lobby area, which was easily accessible and well-lit, making it comfortable for seniors. The friendly staff made me feel welcome right from the moment I arrived.

Improved dining service would enhance the experience.

will be returning here soon

The room had useful amenities like air conditioning, microwave, refrigerator, and a flat-screen TV. The bathroom came with free toiletries and towels. There was a fitness center available to guests. The parking lot was spacious, which was a plus. Bar Louie had decent breakfast options with some variety.